Employee Relations Playbook v.2 - Flipbook - Page 20
Governance
Section 4.01 OVERSIGHT GROUPS/COOMITTEES
iii. The SVP of HR must maintain monthly
HR Employee Relations Leadership
i. Includes Leader of the Employee Relations
oversight of the Employee Relations group,
group and SVP of HR
reviewing reports which track concern trends
ii. The Leader of the Employee Relations group
and monitor concern volume, service levels,
must
and
maintain
Specialists,
daily
oversight
maintaining
of
visibility
ER
into
adherence
to
central
policy
of
ER
Specialists.
adherence to central policies and quality of
service levels.
SECTION 4.02 REPORTING MANAGEMENT STRUCTURE AND PROCESSES
a. Components and frequency of reports to the
- Highlights for higher risk cases
SVP of Human Resources (or delegate)
- Time to case close-out
- Referral trends
i. Frequency
1) Monthly reports will be sent by the head
b. Components and frequency of reports to
of Employee Relations to the SVP of
school/unit leaders
Human
Resources.
Due
date
will
be
i. Frequency
determined by SVP of HR or delegate.
Monthly unit-specific reports will be sent by
2) As requested by the Human Resources
the head of Employee Relations to the
and
the
designated school/unit leaders. Due date
Nominating and Governance Committee of
will be determined by SVP of HR or
the Board of Trustees, the SVP of Human
delegate.
Culture
Resources
will
Sub-Committee
provide
an
of
update
on
Employee Relations.
ii. Components
ii. Components
Monthly reports will include, but not be
limited to:
Monthly reports will include, but not be
- Case trends, themes and recurrences
limited to:
- Emerging patterns with corresponding
- Case trends, themes and recurrences by
mitigation and/or resolution strategies
academic/administrative unit
- Highlights for higher risk cases
- Emerging patterns with corresponding
- Time to case close-out
mitigation and/or resolution strategies
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