Employee Relations Playbook v.2 - Flipbook - Page 21
SECTION 4.03 REFERRAL TRENDS ESCALATION PATHWAYS FOR ISSUES
a. Threshold for issues which require escalation
c.
The
aforementioned
stakeholders
should
i. Issues posing a high risk to the University
escalate to the below stakeholders if they judge
must be escalated through the below chain of
that the escalated issue poses a severe and
escalation as appropriate to the severity of the
imminent risk to the University:
i. University President
concern.
b.
Which
major
stakeholders
need
to
be
iii. Department of Public Safety
informed for which thresholds:
i.
SVP
of
Human
ii. The Board of Trustees
Resources
should
be
d. Proper channels of communication for these
notifications
informed if:
1) A respondent has received more than
i.
two concerns against them.
discuss reporting will provide a channel for
2) A particular theme of concern has been
escalation
raised over five times across campus, or is
ii. More immediate concerns should be raised
otherwise deemed as a pervasive issue.
through secure email notifications, or by
ii. Deans/Heads of Units should be informed if:
Regular
monthly/quarterly
meetings
to
phone or in-person meeting.
1) A respondent has received more than
e. Required next steps or input needed for those
two concerns against them within their
escalated issues
school/unit.
i. Aforementioned recipients of escalated
2) A particular theme of concern has been
concerns are required to respond to escalated
raised
concerns
over
two
times
within
their
school/unit, or is otherwise deemed as a
within
72
working
hours,
as
reasonably possible.
pervasive issue.
iii. Provost should be informed if:
1) A single school is identified as the source
for more than five concerns within a oneyear period.
2) If a faculty member is a respondent in an
serious concern.
iv. General Counsel should be informed if:
1) There is reasonable legal risk involved
with concerns related to Government and
Regulations issues, Serious issues, or Safety
issues
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